Universal Waste Systems is pleased to be your zero waste partner.  Customer service is our highest priority, and we look forward to the opportunity to serve you.


Northeast Zone Communities

The Northeast Franchise Zone covers the areas of Los Angeles east of the 101 Freeway, south of the 134 Freeway, and north of the 10 Freeway, and includes these communities:

  • Echo Park
  • Eagle Rock
  • Atwater Village
  • Silver Lake
  • Los Feliz
  • Chinatown
  • Montecito Heights
  • Highland Park

Griffith Park and Dodger Stadium are also in the Northeast Franchise Zone.

A Zero Waste Franchise Program
for Northeast Los Angeles

Zero Waste LA is a new public/private partnership to benefit the businesses, consumers, and residents in the city. Through this program, the City of Los Angeles is launching a franchise program with well-qualified waste collection and recycling companies designated to serve each of the 11 franchise zones in the city.  For the Northeast franchise zone, the city has selected Universal Waste Systems to be your zero waste company.

One of the primary goals of this new franchise system is to reduce the amount of waste sent to landfills by 1 million tons per year by 2025.  To help achieve this goal, Universal Waste will be offering businesses and apartment buildings in Northeast LA a variety of recycling and waste reduction services.

Customer Service: For all customer service requests, contact the City of Los Angeles Customer Care Center at 800-773-2489, or file a customer service request online by clicking here.

The City of LA disposes three million tons of waste annually. It’s time for a change.

Area landfills are increasingly overwhelmed by trash from the city’s businesses, consumers, and residents. According to the Environmental Protection Agency, the amount of trash in landfills throughout the country has tripled since the 1960s. If this rate of increase is allowed to continue, the results could be devastating to both the environment and the ecosystem.
The seriousness of this situation is what prompted the City of Los Angeles to establish the Zero Waste LA Franchise system. Under the terms of this system, each of the franchisees selected by the city must meet specific reporting requirements and maintain a prescribed set of environmental, community, service, and rate standards. They must also provide:

  • Clean-fuel, low-emission vehicles
  • Efficient truck routing
  • Enhanced recycling options
  • Improved customer service

Implementation Plan and Schedule

recycLA divides the City of Los Angeles into eleven (11) zones that are served exclusively by one waste collection service provider. UWS serves the Northeast Franchise Zone, zone 4, which has been divided into six sub-zones. Service will be implemented in each sub zone in one-month intervals, beginning August 2017 through February 2018. By February 2018 UWS will be servicing the entire Northeast Zone. To find the sub-zone in which your business or building is located, please use the city's sub zone finder.

To begin the transition process, a UWS Zero Waste representative will visit your establishment to review your current services, outline new services and rates, and suggest ways to boost your recycling opportunities. Your new services and fees will be outlined in a service agreement, which should be signed and returned to the representative. Communication with your Zero Waste representative is key. If you have not been reached after four attempts, you will automatically be enrolled in the new franchise program at your current service level, and the new rates in effect for that service level will be applied.

The schedule for visits by our Zero Waste Team is:

Sub Zone Visit by Zero Waste Team Start of Service by UWS
1 July 1, 2017 Sept 1, 2017
2 Aug 1, 2017 Oct 1, 2017
3 Sept 1, 2017 Nov 1, 2017
4 Oct 1, 2017 Dec 1, 2017
5 Nov 1, 2017 Jan 1, 2018
6 Dec 1, 2017 Feb 1, 2018

Hear Universal’s Zero Waste account representatives explain how you can help improve LA’s quality of life by participating in this innovative program.

If you haven't yet heard from a Zero Waste representative, one will be contacting you soon.

About Universal Waste Systems
Founded in 1986, Universal Waste Systems (UWS) provides solid waste and recycling services to residences and commercial businesses throughout Southern California. We are one of the largest family owned and operated companies in the area, and we take pride in delivering the personalized service that our customers want and deserve. Our six facilities throughout Southern California handle the collection, processing, and transfer of more than 250,000 tons of solid waste, recycling, and green waste each year. With an eye on the future, our mission is to provide innovative waste-stream solutions that will contribute to a clean and healthy environment for the communities we serve for generations to come.